Privacy Policy

1. Information We Collect

Depending on how you contact or work with us, we may collect:

• Your name, company name, phone number, email address and delivery city.
• Product photos, specifications, quantities, target prices and sourcing requirements.
• Quotation, invoice, payment confirmation and transaction records.
• Shipping details, consignee information and logistics documents.
• Messages, call notes, complaints, inspection instructions and order evidence.
• Basic website usage information collected through cookies, analytics or security tools.

2. How We Use Information

We use information to respond to enquiries, prepare quotations, communicate with suppliers, arrange purchasing, inspect and consolidate goods, coordinate shipping, process payments, provide customer support, prevent fraud and improve our services.

3. Information Sharing

We may share only the information reasonably required to complete your request with suppliers, factories, warehouses, inspection providers, freight forwarders, customs or delivery partners, payment processors, website service providers and professional advisers.

We do not sell customer contact information to advertisers.

4. International Processing

Because our work connects China and Nigeria, customer and order information may be processed or stored in more than one country. We limit sharing to what is reasonably necessary for sourcing, payment, inspection and delivery.

5. Cookies and Analytics

Our website may use essential cookies, traffic analytics and security tools. These help the website function, measure visits and reduce abuse. You may restrict cookies through your browser, although some website features may not work correctly.

6. Retention and Security

We retain records for as long as reasonably needed for quotations, active orders, accounting, dispute handling, fraud prevention and legal or contractual obligations. We use reasonable administrative and technical measures, but no online system can be guaranteed completely secure.

7. Your Choices

You may request access, correction or deletion of information that we control, subject to transaction, accounting, security and legal retention requirements. You may also ask us to stop non-essential marketing messages.

8. Third-Party Services

Links to logistics tracking, payment platforms, social media or other websites are governed by the privacy practices of those third parties. Toppingdom does not control their independent systems.

9. Policy Updates

We may update this policy when our services or information practices change. The effective date shown above will be revised when a material update is published.